Refunds and Returns
Because our products are custom-made, all sales are generally final.
Custom Orders
Custom apparel and personalized items cannot be returned or refunded unless there is a production error or defect caused by Xtreme Stitch & Print.
Order Issues
If there is an issue with your order, please contact us within 7 days of receiving your items so we can review and work toward a solution.
Non-Custom Items
Non-custom retail items may be eligible for exchange or store credit if unused and returned in original condition.
Approved Proofs
Customers are responsible for reviewing and approving all artwork proofs before production. Refunds or reprints will not be issued for customer-approved errors
Need help?
Contact us at info@XtremeStitch.net for questions related to refunds and returns.